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Catalog Sales Center

P&S has a catalog sales center in Wuhan. No matter where you are, you could always contact with us through telephone, fax, E-mail and letter. P&S technical sales representative will work with you on general business and technical issues. Our technical service engineer will work with you on deeper technical issues.

Please call 027-87526752, and toll-free hotline 800-880-8051.

Sales Offices

P&S has six sales offices: Beijing, Shenzhen, Shanghai, Wuhan, Chengdu and Hong Kong, serving customers in the North, South, East, Central, and Northwest China as well as Hong Kong area. Through face-to-face services, P&S technical sale engineers could provide you lastest reference design solutions, technical support and product delivery.

Online Ordering

P&S E-Commerce website www.icbase.com is open 7 days a week, 24 hours a day. You could check product information, price, inventory and place online order.

If the part you search doesn't exist or is not available in stock, please fill out the online purchase order or call P&S Catalog Sales Center. In order to get the rapid handling of your order, please note your order number on remittance voucher and fax it to 027-87526551 (P&S Catalog Sales Center) after paying by post office or Bank. If you pay through internet banking, please also contact with P&S Catalog Sales Center as soon as possible to confirm your payment.

Customer Service Network

P&S has many chain stores throughout China. You can contact with these stores and get local service support. Please find the last contact information about these stores on our website.

International Sales Department

P&S has international sales team to serve international customers. You could contact with sales representative through phone, fax, E-mail, and MSN. P&S currently stock 20,000 IC products and accept futures orders. P&S uses FedEx, UPS, DHL, China EMS to ship our products.

1. Paying Within China

There are 5 ways of paying within China: bank transfer, E-banking exchange, post transfer, Payease, and COD (Cash On Delivery). More detailed Bank and Account information, please see corresponding webpage in Chinese.

2. Paying Outside China

a. FOB Wuhan China

Beneficiary Bank Name: China Minsheng Banking Corp., Ltd. Wuhan Branch
Swift Code: MSBCCNBJ005
Company Name: Wuhan P&S Information Technology Co., Ltd.
Company Account Number: 0509144180000065
Company Address: 424 Luoyu Road, Hongshan District, Wuhan 430079,P.R.C

b. FOB Hong Kong China

b-1. B.T.T (Bank Telegraphic Transfer)

Company Name: Wuhan P&S (Hong Kong) Information Technology Company Limited
Account Number: 541-576237-838
Swift Code: HSBCHKHHHKH
Bank Name: The Hong Kong and Shanghai Banking Corporation Limited
Bank Address: Shop no. 2, 3/F, Sun Kwai Hing Plaza, 166-174 Hing Fong

b-2. Paying by Check (local customers in Hong Kong only)

For orders pricing less than ￥5000, P&S will send out goods within eight hours after receiving the remittance voucher; For orders pricing more than ￥5,000, P&S will send out goods within eight hours after receiving payment for goods. Except for special circumstances, all goods are shipped by EMS.

For orders from overseas customers, the minimum amount should be $50. For the first transaction, New customers need to wait for delivery of goods until the payment is transferred into P&S's account. Regular customers can get delivery ahead of time after sending bank vouchers. For FOB in Hong Kong China, customer has to purchase full package products or make an order, delivery on payment required.

In addition to the products you ordered, the shipping package also includes a delivery order, an invoice (Large amount invoice will be delivered separately), and a packing list. Once you received, please inspect your receiving in time and return the packing list copy to us through post or fax.

By COD (Cash On Delivery) way, customer has to sign for goods in person. Therefore, please leave at least two phone numbers (including a mobile phone) in order to facilitate the timely contact and delivery. If the customer himself is absent for some reasons, please inform us in time. the longest retention time does not exceed 10 days.

Please pay special attention to checking and keeping the invoice. Because of the increasing miniaturization of IC products, professional is recommended to unpack the goods so as to avoid the loss caused by package off.

If there is product quality issue, please contact with P&S sales representative within 30 days after receiving to discuss possible product return.

If the product or quantity you received does not matche your orginal order, please contact with P&S sales representative within 3 days after receiving. If the products have been used, returns will not be accepted.

Before product return, please specify the reason in writing and request an Return Materials Authorization (RMA) number from P&S sales representative. When return products, please attach the copies of delivery order, packing list,invoice,and shipping document(with delivery time and signature). The product return will be handled immediately after inspection and confirmation by P&S technical and sales departments.

We guarantee that the products sold are in line with the manufacturer's quality standards, and we have implemented strict ESD, moisture proof, in the purchase and damage control protection in the process of purchase, storage and shipment. We are responsible for replacement or return of products with quality problem, but not undertake joint liability except products.

We do not undertake any responsibilities of product damage caused by misuse of customer, such as electrostatic discharge, improper welding, overcurrent, overvoltage, beyond temperature and humidity range, and etc.

Product features, parameters and quality certification subject to related data released by manufacturers. Please read datasheets carefully. These data can be downloaded on the website of P&S or manufacturer.

If there is damage in transit, please keep the orginal packing and contact with our sales representative immediately.

No matter how you purchase products with us, you can always check your order information, shipping records, account balance through our website www.icbase.com.

To protect your private information, please keep your login password in a safe place.

Telephone Service

Monday through Friday 9am to 5:30pm

Saturday 9am to 4pm

Online Service

7 days a week, 24 hours a day, you can search product data, price, open inventory, your private remittance and shipping information on our website. You can also place an order of spot or future goods. We will response to your requirements in the shortest time.

If you have any question about our services or any advice on our work, please use following to contact with us.

Hotline: 800-880-8051

E-mail: support@icbase.com

The advertisement or price list on P&S website does not constitute an offer. Before our sales staff confirms to you that we have received and accepted your order, there is no contractual relationship between you and P&S. The product or order information contained on this site may contain typographical errors or other mistakes, also some products may be out of stock. In such cases, P&S reserve the right to withdraw any contract unilaterally when a clear error or out of stock happens.