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Exchange & Returns

  • Returns Instruction
  • Returns Process
If there is damage in transit, please keep the orginal packing and contact with P&S sales representative immediately.
If the product or quantity you received does not match with your orginal order, please contact with P&S sales representative within 3 days after receiving.
If the products have been used, returns will not be accepted.
Before product return, please specify the reason in writing and request an Return Materials Authorization (RMA) number from P&S sales representative. When return products, please attach the copies of delivery order, packing list, invoice, and shipping document (with delivery time and signature). The product return will be handled immediately after inspection and confirmation by P&S technical and sales departments.
   
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